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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Edgar Mendieta

September 23, 2024

5  out of  5
rating by Edgar Mendieta
"I was impressed with their professionalism and customer service State Farm has especially Tucker Roger, wonderful young man. I recommend them if you are looking for great auto, house, or life insurance."
We responded:
"I’m glad you are happy with State Farm! "
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Dominic Ruiz

April 3, 2024

5  out of  5
rating by Dominic Ruiz
"Caleb helped me out with all my insurance issues. Very knowledgeable knew what to do right away"
We responded:
"Thanks Dominic! "
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Patrick Carr

February 4, 2024

3  out of  5
rating by Patrick Carr
"They helped me"
We responded:
"Patrick, thank you for the review I am glad we could help. We do try and provide the best service we can so please give me a call to discuss how we fell short. "
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Christine Sturch

January 2, 2024

5  out of  5
rating by Christine Sturch
"I had always had my insurance with State Farm up until 2019. In an effort to save a few dollars I went to Allstate. I never was able to speak to anyone, my agents office changed hands 2x in 2 years and my rates went up drastically after the first year. Brett and Christine at Derek Eastman State Farm worked with me to make sure I had all the coverage I needed and the right amount of protection for me and my family. The cost came in better than expected and no rate increases after my first year. To top it off I had a major personal item loss this year and State Farm had no issues taking care of the matter immediately. Christine and team at Derek Eastman were always available for questions or immediate customer service. Insurance is something we are mandated to have to have. I am grateful for State Farm making having it easy, painless and beneficial in times of need."
We responded:
"Christine, thank you so much for such a kind and wonderful review! I am so happy Brett and Christine were able to help get you the coverage you needed for you and your family! We are always here when you need us! "
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Christy Bryan

December 25, 2023

5  out of  5
rating by Christy Bryan
"I love State Farm, I have been with them since 2012 . Chris is the best agent. She will go out of her way to help you with your insurance Q&A"
We responded:
"Christy, thank you so much for the kind review and for your continued support of Chris and my office! "
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Mike Hoorelbek

December 20, 2023

5  out of  5
rating by Mike Hoorelbek
"Not every State Farm agency is the same. Derek and his team shine because they genuinely care. They provide terrific service with a deep understanding of how best to provide for your individual needs."
We responded:
"Mike thank you! We love helping people with their home and car insurance in Illinois! "
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Brittany Ludwig

November 2, 2023

5  out of  5
rating by Brittany Ludwig
"Derek and Amy went above and beyond for me when I totaled my car last month. I am thankful to have found such a dedicated team, to help me with all my insurance needs, in such a caring and professional manner."
We responded:
"Brittany, thank you for the great review! Totaling a car is devastating and frustrating I am glad we were able to help! "
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Mary Cunningham

October 26, 2023

5  out of  5
rating by Mary Cunningham
"My parents and I dealt with Duane Schroeder for years. Wonderful man. And I can honestly say they have been very helpful. Since my mom's passing. Amy is great, and keeps me updated. On what's going on. Friendly staff!!!"
We responded:
"Thanks Mary!"
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Stephen Vander Vennet

August 16, 2023

5  out of  5
rating by Stephen Vander Vennet
"Brett is one of the hardest working people in the industry. He makes time to help you understand everything about a policy and advises the best option. Always had your best interest in mind. He makes everything simple! Thanks Brett and the entire Eastman Team!"
We responded:
"Thank you, Steve!"
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Jerod Gross

June 16, 2023

5  out of  5
rating by Jerod Gross
"Derek and everyone in his office are fantastic to work with. They are always very responsive to my concerns, and are absolutely wonderful at following up and making sure that all of my issues get resolved. Cannot say enough good things about my experiences with them!"
We responded:
"Jerod, thank you for the wonderful review! Your positive feedback means a lot to me and my team! "
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Nik Backus

June 8, 2023

5  out of  5
rating by Nik Backus
"These guys are great and I would recommend them to anyone."
We responded:
"Nik, thank you for the great review! "
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Ronessa Krienitz

May 27, 2023

5  out of  5
rating by Ronessa Krienitz
"Derek and his team are always so helpful and knowledgeable. Brett helped me through a hit and run auto accident recently. He assured me he would get everything taken care of and it all ended well. I've been with Derek and his team for a long time now and I reccomend them to everyone."
We responded:
"Ronessa, thank you for this wonderful review! I am so sorry you had to deal with a hit and run but I am happy we could help! We are always here when you need us "
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S MORITZ

May 15, 2023

5  out of  5
rating by S MORITZ
"Brett was very easy to work with and professional with our claim."
We responded:
"Good to hear! Thanks! "
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Wyatt Gerber

March 29, 2023

5  out of  5
rating by Wyatt Gerber
"Very helpful, great communication and quick service!"
We responded:
"Good to hear Thanks Wyatt!"
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Barb Schwind

March 24, 2023

5  out of  5
rating by Barb Schwind
"Brett was so helpful in reviewing and updating our policies with us. He also helped us set up the Drive Safe and Save app, which will help us save money on our car insurance. Great service!"
We responded:
"Thanks Barb! "
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Holly Erkman

March 15, 2023

5  out of  5
rating by Holly Erkman
"This office has extremely knowledgeable and helpful staff! A huge shout out to Amy who was able to help us understand our coverage limits. She spent extra time with us to get all of our policies in the same place and clear up some issues within the policies that were already in force. We look forward to continuing our business with Derek and his team!"
We responded:
"Good to hear, thank you! "
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Richie P

March 13, 2023

5  out of  5
rating by Richie P
"My state farm agent has very helpful in explaining benefits and giving me resources to look over life insurance. They've always been available whenever I need them."
We responded:
"Thanks! "
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Jamie Gaddis

January 23, 2023

5  out of  5
rating by Jamie Gaddis
"purchased a neckless and talked to Amy. She helped me insure it. My toddler broke it a couple weeks later. You can imagine my frustration to have to call right back for a claim. Alyson was kind, understanding and knowledgeable. I put the claim in and talked to the rep the next day. Immediately after talking to the rep State Farm paid the claim out and I had money back in my account that night. Unbelievable service. Awesome staff. People with integrity."
We responded:
"Glad we could be there for the Gaddis family! "
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Jim Zoss

December 20, 2022

5  out of  5
rating by Jim Zoss
"Very impressed with the way that State Farm has handled a couple claims we have had. Give you the feeling they’re in your corner rather than fighting you."
We responded:
"Thankful for our partnership Jim! "
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Carole Malone

November 16, 2022

5  out of  5
rating by Carole Malone
"Derek saved me a good amount of premium plus getting better coverage. His agency was very helpful with a large claim I had in just a few months. Am very happy to have him as my agent."
We responded:
"We appreciate you Carole I miss seeing you around! "
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Jake Gerdes

November 9, 2022

5  out of  5
rating by Jake Gerdes
"Great experience at Derek Eastman's State Farm Agency! An awesome team with great service👍"
We responded:
"Thanks Jake!"